From Product Enquiry to International Shipment

1. 01

   Step 1 — Share Your Product Requirements

   Send us the product, variety or grade, quantity, packing, destination, preferred trade term and timing. A specification sheet helps. You can use the quote form or WhatsApp.

2. 02

   Step 2 — Confirm Product Availability and Specifications

   We check availability with suitable suppliers and align the specification in measurable terms. If anything in the requirement cannot be met, we tell you and suggest alternatives where possible.

3. 03

   Step 3 — Review the Commercial Quotation

   You receive a written quotation stating the product, specification, quantity, packing, price basis, trade term, validity and assumptions. Prices for agricultural commodities move, so quotations are valid for a stated period.

4. 04

   Step 4 — Agree on Payment and Contract Terms

   Payment terms, delivery schedule, inspection, documents and responsibilities are agreed and written into a contract or proforma invoice. No standard payment method is assumed; terms are agreed for each order.

5. 05

   Step 5 — Confirm Packaging and Inspection Requirements

   Packaging, markings, any private-label artwork, and inspection or testing arrangements are finalised with the supplier and any third-party inspection agency or laboratory you have agreed on.

6. 06

   Step 6 — Coordinate Export Documentation

   The documents agreed in the contract are prepared — for example a commercial invoice, packing list, certificate of origin and phytosanitary certificate. Some are issued by government authorities or third parties. See our introduction to export documentation.

7. 07

   Step 7 — Arrange Shipment and Dispatch Updates

   Goods are dispatched according to the agreed trade term. Where our responsibility includes transport, we work with freight forwarders and carriers. We share dispatch details and document status as the shipment progresses.

8. 08

   Step 8 — Complete the Agreed Delivery Process

   Documents are released and delivery is completed according to the contract and payment terms. Import clearance at destination is normally the buyer's responsibility unless otherwise agreed.

9. —

   What Information Should Buyers Prepare?

   Having these details ready speeds up every step:

   • product, variety and grade, with a specification sheet if available
   • quantity, unit and expected frequency of purchase
   • packing type, bag weight and any private-label requirement
   • destination port or country and preferred trade term (for example FOB or CIF)
   • testing, inspection and document requirements in your market
   • expected shipment window

   Compare common trade terms in FOB vs CIF.

This page provides general information only and is not legal, customs, tax or banking advice. Procedures and documents depend on the specific product, destination, regulations and contract.