Privacy Policy

Who we are

This website is operated by Assurex International Traders, an India-based international trading business. You can contact us about this policy by telephone or WhatsApp on +91 97467 33133, or by email at assurexinternationaltraders@gmail.com.

Information we collect

We collect information only when you choose to provide it:

• Enquiry and quotation forms — your name, company name, business email, telephone or WhatsApp number, country, and the details of your enquiry (such as product, quantity, packaging, destination and message). You may also attach a specification document.
• WhatsApp and telephone — if you contact us by WhatsApp or phone, we receive the information you share in that conversation. WhatsApp is operated by a third party under its own privacy terms.

Our hosting provider may process technical information such as IP addresses in server logs for security and reliability. Our enquiry endpoint uses IP addresses briefly to limit repeated automated submissions.

How we use your information

We use the information you provide to:

• respond to your enquiry and prepare quotations
• communicate with you about your requirements and any resulting order
• keep records of business correspondence
• protect the website against spam and misuse

We do not sell your personal information, and we do not send the contents of forms to analytics tools.

Legal basis and consent

We process enquiry information because you have asked us to respond to you, and with your consent given in the form. Where applicable data protection laws apply — including India's Digital Personal Data Protection Act, 2023 — we process personal data in line with those laws.

Service providers

To operate this website and deliver enquiries, we use service providers that process data on our behalf, such as our website hosting provider (Vercel) and a form-to-email relay service (FormSubmit) that forwards your enquiry to our business inbox. They may process data outside your country. We share only what is needed for them to provide their services.

Analytics

If website analytics is enabled, Google Analytics is loaded only after you accept analytics cookies in the consent banner. See our Cookie Policy.

How long we keep information

We keep enquiry information for as long as needed to handle your enquiry and any resulting business relationship, and for any longer period required by law or for legitimate record-keeping.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or withdraw your consent for future processing, by contacting us on +91 97467 33133 or at assurexinternationaltraders@gmail.com. Withdrawing consent does not affect processing that has already taken place.

Security

We use reasonable technical and organisational measures to protect personal information, including encrypted (HTTPS) connections to this website. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy as our website or practices change. The date at the top of this page shows when it was last updated.